Home/Privacy Policy for ImagineToVideo

Privacy Policy for ImagineToVideo

Last updated · August 14, 2026

Introduction

Welcome to ImagineToVideo, an AI-powered video generation platform that transforms your ideas into stunning videos. At ImagineToVideo, your privacy is of utmost importance to us, and this privacy policy outlines how we collect, use, and protect your personal information when you use our services.

Information Collection and Use

We collect the following types of data to provide you with a better experience while using ImagineToVideo:

  1. Account Information

    • What We Collect: This includes your name, email address, and any other information you provide when creating an account.
    • Purpose: To manage your account and provide customer support.
  2. Usage Details

    • What We Collect: Information about how you use ImagineToVideo, including your interactions, features accessed, and usage frequency.
    • Purpose: To analyze user engagement and improve our services.
  3. Device Information

    • What We Collect: Data regarding the devices you use to access ImagineToVideo, such as device type, operating system, and browser type.
    • Purpose: To optimize our services for different devices and ensure compatibility.
  4. Cookies

    • What We Collect: Small data files placed on your device that help us track user preferences and improve user experience.
    • Purpose: To enhance the functionality of our services and personalize your experience.
  5. Payment and Billing Information

    • What We Collect: Information regarding your payment methods, such as credit card number, billing address, and any details required for transaction processing.
    • Purpose: To facilitate billing and payment processing for our services.
  6. User Content

    • What We Collect: The prompts you write, the images and videos you upload, and the videos generated from them.
    • Purpose: To generate videos at your request, and to screen that content for compliance with our Terms of Service before generation begins.

Automated Content Screening

Before we generate anything, your prompts and any media you upload are checked automatically. This is how we enforce the Prohibited Content rules in our Terms of Service.

What the checks do:

  • Prompt screening: The text you submit — including negative prompts, individual scene descriptions, and text produced by our prompt-enhancement feature — is analyzed by an automated content-moderation service before it reaches any generation model.
  • Media screening for public figures: Images and videos you upload are analyzed by automated facial-recognition technology to detect whether they depict a well-known public figure. For videos, several still frames are sampled and analyzed rather than the whole file.

About the facial analysis specifically. This processing analyzes facial features in your uploads and, in some jurisdictions, constitutes processing of biometric data. We want to be precise about its limits:

  • It is used only to decide whether an upload may be used for generation.
  • We do not build a face database, do not compare your uploads against other users' uploads, and do not use them to train models.
  • We retain the outcome of the check (whether it passed, and non-identifying reference codes), not the names of any people detected.
  • The analysis is performed by Amazon Web Services on our behalf; see the sharing section below.

If a check does not pass, the request is rejected and — for uploads — the file is discarded rather than stored.

Data Storage and Security

We take the security of your personal information seriously. The data we collect is stored securely on our servers, and we implement a variety of security measures including encryption and access controls to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee its absolute security.

Data Retention

DataHow long we keep it
Images and videos you upload30 days
Videos you generateRetained while your account remains active
Content-screening records90 days
Account informationUntil you delete your account

Screening records contain the outcome of a check and non-identifying reference codes. They do not contain your prompt text, the media itself, or the names of any people detected.

Information Sharing and Disclosure

We do not sell or trade your personal information. We share it only in these circumstances:

  • To comply with legal obligations or respond to lawful requests from public authorities.
  • To protect our rights, property, or safety, or that of our users or others.
  • With the service providers listed below, who process data on our behalf in order to operate the service.

Service providers that receive your content:

ProviderWhat they receiveWhy
Amazon Web Services (Rekognition)Uploaded images and sampled video framesDetecting public figures during content screening
CreemPrompt textAutomated prompt moderation
fal.ai, and the model providers it routes to (including ByteDance, Google, and Kuaishou)Prompts and uploaded mediaGenerating your video
ReplicatePrompts and uploaded mediaGenerating your video (fallback provider)
AnthropicPrompt textPrompt enhancement and multi-scene composition
CloudflareUploaded and generated mediaHosting and storage

International transfers. These providers operate outside your country of residence, including in the United States and other jurisdictions. By using the service you acknowledge that your content is transferred to and processed in those locations.

Payment providers (Dodo Payments, Creem, and Stripe for existing subscriptions) receive billing information but do not receive your prompts or uploaded media.

Your Rights

You can request access to the personal information we hold about you, ask us to correct it, request deletion of your account and its data, or request a copy in a portable format. Contact us at the address below and we will respond within a reasonable period.

Deleting your account removes your generated videos and account information. Screening records are retained for the period stated above, as they are needed to demonstrate that our content rules were enforced.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "effective date" at the top of this policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Copyright Owner: imaginetovideo.com Email: support@imaginetovideo.com

By using ImagineToVideo, you consent to our privacy policy and agree to its terms. Thank you for trusting us with your information!