All payments are final and non-refundable. We do not offer refunds under any circumstances. Please make sure to evaluate our service thoroughly before making a purchase.

You can cancel your subscription anytime in your account settings. Cancellation will prevent future billing but no refunds will be provided for the current period. You'll retain access until your current billing cycle ends.

Yes, you can upgrade your plan at any time by visiting the billing page. Upgrades take effect immediately. Please note that downgrades are not supported due to our no-refund policy.

Yes! Anonymous users can use for free text-to-video generation with no registration required. Registered users receive complimentary credits to explore image-to-video features and access more advanced models.

Yes, annual subscribers receive a 17% discount compared to monthly billing. This provides significant savings for long-term users who want to maximize their video generation capabilities.

If you encounter any technical issues or need assistance, please contact our support team at support@imaginetovideo.com. We typically respond within 24 hours and are committed to helping you get the most out of ImagineToVideo.