All payments are final and non-refundable. We do not offer refunds under any circumstances. Please make sure to evaluate our service thoroughly before making a purchase.

To cancel your subscription, go to the My Orders page - Manage - to renew or cancel your subscription. If you encounter any difficulties, please send an email to support@imaginetovideo.com. We will process the cancellation request within 24 hours. Please note that no refunds are provided for your subscription during the current billing cycle. You can continue to use the service until the end of the current cycle.

Yes, you can upgrade your plan at any time by visiting the billing page. Upgrades take effect immediately. Please note that downgrades are not supported due to our no-refund policy.

No! Due to the high cost of using the most advanced models on the market to guarantee high-quality generation, we do not offer a free trial. Register now to generate your own personalized video.

Yes, annual subscribers receive a 17% discount compared to monthly billing. This provides significant savings for long-term users who want to maximize their video generation capabilities.

If you encounter any technical issues or need assistance, please contact our support team at support@imaginetovideo.com. We typically respond within 24 hours and are committed to helping you get the most out of ImagineToVideo.